All Systems Operational
chat.olark.com   ? Operational
90 days ago
99.95 % uptime
Today
Chatbox   ? Operational
90 days ago
99.99 % uptime
Today
Website   ? Operational
90 days ago
100.0 % uptime
Today
API   ? Operational
90 days ago
99.99 % uptime
Today
File Upload hosting server   Operational
90 days ago
100.0 % uptime
Today
Integrations   ? Operational
90 days ago
100.0 % uptime
Today
Jabber servers   ? Operational
90 days ago
100.0 % uptime
Today
Operator messages   ? Operational
90 days ago
100.0 % uptime
Today
Transcripts   ? Operational
90 days ago
100.0 % uptime
Today
Visitor messages   ? Operational
90 days ago
100.0 % uptime
Today
Visitor details   ? Operational
Payment provider   ? Operational
Slack Integration   Operational
Slack Connections   Operational
Slack Login/SSO   Operational
Slack Notifications   Operational
Slack Messaging   Operational
SendGrid SMTP   Operational
Help Scout Help Desk API   Operational
Desk API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 25, 2018

No incidents reported today.

Feb 24, 2018
Resolved - This incident has been resolved.
Feb 24, 11:27 EST
Monitoring - We're back online and operational. We'll continue to monitor and will make status updates as needed.
Feb 24, 01:24 EST
Identified - We've been affected by a major network disruption and chat is currently offline. We're monitoring as we come back online and will update as the status changes.
Feb 24, 01:05 EST
Investigating - We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Feb 24, 00:43 EST
Feb 23, 2018

No incidents reported.

Feb 22, 2018

No incidents reported.

Feb 21, 2018

No incidents reported.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018
Resolved - This incident has been resolved and connections to the dashboard and agent console are fully operational. You may need to log out of Olark and back in before reconnecting.
Feb 13, 15:54 EST
Update - We're investigating an issue with connection to the agent console and will update as soon as we know more.
Feb 13, 15:29 EST
Investigating - We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Feb 13, 15:26 EST
Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.