All Systems Operational
chat.olark.com
Operational
90 days ago
100.0 % uptime
Today
Chatbox
Operational
90 days ago
100.0 % uptime
Today
Website
Operational
90 days ago
100.0 % uptime
Today
API
Operational
90 days ago
100.0 % uptime
Today
File Upload hosting server Operational
90 days ago
100.0 % uptime
Today
Integrations
Operational
90 days ago
100.0 % uptime
Today
Jabber servers
Operational
90 days ago
100.0 % uptime
Today
Operator messages
Operational
90 days ago
100.0 % uptime
Today
Transcripts Operational
90 days ago
100.0 % uptime
Today
Visitor messages
Operational
90 days ago
100.0 % uptime
Today
Visitor details
Operational
Beta Olark Agent Console (app.olark.com)
Operational
90 days ago
100.0 % uptime
Today
Payment provider
Operational
Slack Integration Operational
Slack Connections Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Messaging Operational
SendGrid SMTP Operational
Help Scout Help Desk API Operational
Desk API Operational
Cobrowsing
Operational
90 days ago
100.0 % uptime
Today
Email reports Operational
Olark Mobile App (BETA)
Operational
Olark Copilot Automation Bots Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023
Completed - The scheduled maintenance has been completed.
Sep 26, 20:23 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:01 EDT
Scheduled - New Olark (app.olark.com) will be undergoing maintenance on September 26 at 8pm Eastern/5pm Pacific.

We expect this work to take about 30 minutes. We recommend that agents log out of app.olark.com during this 30 minute window as agents will lose connection to chat. We'll update here when the work is complete and agents can log back in.

Sep 19, 12:28 EDT
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.