All Systems Operational
chat.olark.com   ? Operational
90 days ago
99.91 % uptime
Today
Chatbox   ? Operational
90 days ago
99.99 % uptime
Today
Website   ? Operational
90 days ago
100.0 % uptime
Today
API   ? Operational
90 days ago
99.99 % uptime
Today
File Upload hosting server   Operational
90 days ago
100.0 % uptime
Today
Integrations   ? Operational
90 days ago
100.0 % uptime
Today
Jabber servers   ? Operational
90 days ago
100.0 % uptime
Today
Operator messages   ? Operational
90 days ago
100.0 % uptime
Today
Transcripts   ? Operational
90 days ago
99.99 % uptime
Today
Visitor messages   ? Operational
90 days ago
100.0 % uptime
Today
Visitor details   ? Operational
Payment provider   ? Operational
Slack Integration   Operational
Slack Connections   Operational
Slack Login/SSO   Operational
Slack Notifications   Operational
Slack Messaging   Operational
SendGrid SMTP   Operational
Help Scout Help Desk API   Operational
Desk API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 21, 2018

No incidents reported today.

Apr 20, 2018

No incidents reported.

Apr 19, 2018
Resolved - This incident has been resolved.
Apr 19, 21:44 EDT
Monitoring - We believe the issue should be resolved for most people affected. Please reload chat.olark.com if you are seeing display issues there.
Apr 19, 16:15 EDT
Investigating - We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Apr 19, 15:19 EDT
Apr 18, 2018

No incidents reported.

Apr 17, 2018
Completed - The scheduled maintenance has been completed.
Apr 17, 22:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 21:00 EDT
Scheduled - We'll be completing some system updates and upgrades to improve stability and capacity.
Chat will be offline during this window.
Apr 16, 11:58 EDT
Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018

No incidents reported.