Resolved -
This incident has been resolved.
Mar 9, 10:10 PDT
Monitoring -
Systems have recovered and we're seeing normal traffic resume. We'll continue monitoring closely.
Mar 9, 09:44 PDT
Identified -
We believe the cause of chatboxes loading intermittently and delayed message delivery is related to an upstream service provider outage. We're continuing to monitor and will update here as we get more information.
Mar 9, 08:26 PDT
Update -
We've detected issues with chatboxes loading and message delivery delays. We're investigating the cause and will update here as soon as we know more.
Mar 9, 07:16 PDT
Investigating -
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Mar 9, 07:02 PDT