All Systems Operational

Uptime over the past 90 days. View historical uptime.
chat.olark.com ? Operational
90 days ago
99.96 % uptime
Today
Chatbox ? Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
File Upload hosting server Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Jabber servers ? Operational
90 days ago
100.0 % uptime
Today
Operator messages ? Operational
90 days ago
100.0 % uptime
Today
Transcripts Operational
90 days ago
100.0 % uptime
Today
Visitor messages ? Operational
90 days ago
100.0 % uptime
Today
Visitor details ? Operational
Modern Olark Agent Console (app.olark.com) ? Operational
90 days ago
99.96 % uptime
Today
Payment provider ? Operational
Slack Integration Operational
Slack Connections Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Messaging Operational
SendGrid SMTP Operational
Help Scout Help Desk API Operational
Desk API Operational
Cobrowsing ? Operational
90 days ago
100.0 % uptime
Today
Email reports Operational
Olark Mobile App (BETA) ? Operational
Olark Copilot Automation Bots Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 17, 2025
Incident Alerted
Resolved - This incident has been resolved.
Jul 17, 13:53 PDT
Monitoring - Systems have recovered and we're monitoring closely.
Jul 17, 12:00 PDT
Update - We're investigating reports that some chatboxes aren't loading on websites. We'll update here as soon as we know more.
Jul 17, 11:55 PDT
Investigating - We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Jul 17, 11:50 PDT
Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Incident Alerted
Resolved - This incident has been resolved.
Jul 8, 12:35 PDT
Monitoring - A fix has been implemented and services have returned to normal. We'll continue to monitor closely.
Jul 8, 10:04 PDT
Investigating - We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Jul 8, 09:28 PDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

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