All Systems Operational
chat.olark.com ? Operational
90 days ago
100.0 % uptime
Today
Chatbox ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
File Upload hosting server Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Jabber servers ? Operational
90 days ago
100.0 % uptime
Today
Operator messages ? Operational
90 days ago
100.0 % uptime
Today
Transcripts Operational
90 days ago
99.99 % uptime
Today
Visitor messages ? Operational
90 days ago
100.0 % uptime
Today
Visitor details ? Operational
Payment provider ? Operational
Slack Integration Operational
Slack Connections Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Messaging Operational
SendGrid SMTP Operational
Help Scout Help Desk API Operational
Desk API Operational
Cobrowsing ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 19, 2019

No incidents reported today.

Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Resolved - This incident has been resolved.
Jun 13, 18:21 EDT
Monitoring - We believe we've recovered from the message delivery issue but will continue to monitor.
Jun 13, 18:08 EDT
Investigating - We've received some reports of intermittent issues with chat messages being delivered. We're investigating now and will update as soon as we know more.
Jun 13, 17:43 EDT
Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019
Resolved - This incident has been resolved.
Jun 6, 15:58 EDT
Monitoring - We appear to have recovered from the transcripts loading issue but will continue to monitor and provide updates as needed.
Jun 6, 13:18 EDT
Investigating - We've received some reports of transcripts not loading and are investigating. We'll update as soon as we know more.
Jun 6, 12:55 EDT
Jun 5, 2019

No incidents reported.