All Systems Operational

Uptime over the past 90 days. View historical uptime.
chat.olark.com Operational
90 days ago
100.0 % uptime
Today
Chatbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
File Upload hosting server Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Jabber servers Operational
90 days ago
100.0 % uptime
Today
Operator messages Operational
90 days ago
100.0 % uptime
Today
Transcripts Operational
90 days ago
100.0 % uptime
Today
Visitor messages Operational
90 days ago
100.0 % uptime
Today
Visitor details Operational
Modern Olark Agent Console (app.olark.com) Operational
90 days ago
99.84 % uptime
Today
Payment provider Operational
Slack Integration Operational
Slack Connections Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Messaging Operational
SendGrid SMTP Operational
Help Scout Help Desk API Operational
Desk API Operational
Cobrowsing Operational
90 days ago
100.0 % uptime
Today
Email reports Operational
Olark Mobile App (BETA) Operational
Olark Bots Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 4, 2026

No incidents reported today.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Incident Alerted
Resolved - This incident has been resolved.
Apr 22, 10:47 PDT
Monitoring - We have identified the problem and issued a fix. Please reload your session. We will continue to monitor.
Apr 22, 09:45 PDT
Update - We are continuing to investigate this issue. Please try https://chat.olark.com in the meantime.
Apr 22, 09:31 PDT
Update - We're aware of reports that the Olark Agent interface isn't loading at https://app.olark.com — some users are able to continue chatting by navigating directly to https://chat.olark.com in the meantime until the issue is fully resolved.
Apr 22, 07:25 PDT
Investigating - We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Apr 22, 06:57 PDT
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage