All Systems Operational
chat.olark.com ? Operational
90 days ago
100.0 % uptime
Today
Chatbox ? Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
File Upload hosting server Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Jabber servers ? Operational
90 days ago
100.0 % uptime
Today
Operator messages ? Operational
90 days ago
100.0 % uptime
Today
Transcripts ? Operational
90 days ago
100.0 % uptime
Today
Visitor messages ? Operational
90 days ago
99.98 % uptime
Today
Visitor details ? Operational
Payment provider ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Jul 25, 21:00-21:30 EDT
During this time frame, we will be doing some server maintenance. Some services (including chat) will be unavailable intermittently.
Posted on Jul 21, 11:08 EDT
Past Incidents
Jul 24, 2017

No incidents reported today.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017
Resolved - Behavior continues to appear normal. We've completed our preliminary investigation and will follow up internally, but consider this incident resolved.
Jul 14, 13:44 EDT
Monitoring - Our monitoring detected some transient behavior at www.olark.com resulting in a 502 at the internet public endpoint, which self-resolved within a couple of minutes. We are working to identify a root cause, but all systems should currently be operational.
Jul 14, 13:28 EDT
Investigating - We’ve detected some unusual system activity and have notified the Olark engineers. We’ll update with more specific details soon.
Jul 14, 13:23 EDT
Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.

Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.