All Systems Operational

Uptime over the past 90 days. View historical uptime.
chat.olark.com Operational
90 days ago
99.78 % uptime
Today
Chatbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
File Upload hosting server Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Jabber servers Operational
90 days ago
100.0 % uptime
Today
Operator messages Operational
90 days ago
100.0 % uptime
Today
Transcripts Operational
90 days ago
100.0 % uptime
Today
Visitor messages Operational
90 days ago
100.0 % uptime
Today
Visitor details Operational
Modern Olark Agent Console (app.olark.com) Operational
90 days ago
99.84 % uptime
Today
Payment provider Operational
Slack Integration Operational
Slack Connections Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Messaging Operational
SendGrid SMTP Operational
Help Scout Help Desk API Operational
Desk API Operational
Cobrowsing Operational
90 days ago
100.0 % uptime
Today
Email reports Operational
Olark Mobile App (BETA) Operational
Olark Bots Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 17, 2026

No incidents reported today.

May 16, 2026
Incident Alerted
Resolved - The issue regarding users being unable to login to https://chat.olark.com has been resolved.
May 16, 09:09 PDT
Monitoring - An upstream provider made a change that caused authentication to fail on our classic chat console (chat.olark.com). We have made a change that circumvents the problem and you should now be able to log in.
May 16, 08:43 PDT
Update - We are continuing to investigate this issue.
May 16, 04:33 PDT
Investigating - We've detected an issue and are working to resolve this quickly regarding users being unable to login to https://chat.olark.com. We'll have an update within the hour.
May 16, 04:31 PDT
May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

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