All Systems Operational
Uptime over the past 90 days. View historical uptime.
chat.olark.com   ? Operational
90 days ago
99.98 % uptime
Today
Chatbox   ? Operational
90 days ago
100.0 % uptime
Today
Website   ? Operational
90 days ago
99.99 % uptime
Today
API   ? Operational
90 days ago
99.99 % uptime
Today
File Upload hosting server   Operational
90 days ago
100.0 % uptime
Today
Integrations   ? Operational
90 days ago
100.0 % uptime
Today
Jabber servers   ? Operational
90 days ago
100.0 % uptime
Today
Operator messages   ? Operational
90 days ago
100.0 % uptime
Today
Transcripts   Operational
90 days ago
99.97 % uptime
Today
Visitor messages   ? Operational
90 days ago
100.0 % uptime
Today
Visitor details   ? Operational
Payment provider   ? Operational
Slack Integration   Operational
Slack Connections   Operational
Slack Login/SSO   Operational
Slack Notifications   Operational
Slack Messaging   Operational
SendGrid SMTP   Operational
Help Scout Help Desk API   Operational
Desk API   Operational
Cobrowsing   ? Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2018

No incidents reported today.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018
Incident Alerted
Resolved - Everything is back to normal.
Sep 19, 20:35 EDT
Monitoring - A fix has been implemented and transcripts along with dashboard reporting are coming back online. We'll continue to monitor.
Sep 19, 18:06 EDT
Update - We're investigating reports of transcripts and agent activity pages not loading properly. Stay tuned... will update as soon as we know more.
Sep 19, 17:22 EDT
Investigating - We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Sep 19, 17:18 EDT
Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018
Maintenance Window
Completed - The scheduled maintenance has been completed.
Sep 12, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 23:00 EDT
Scheduled - From 8pm - 9pm Pacific on 9/11/18 we'll be taking chat offline to perform some security certificate maintenance. Chat will be offline during this period but the Olark dashboard will be online and functioning as usual.

Follow @olarksupport on Twitter or subscribe to notifications at status.olark.com for notifications regarding this window.
Sep 6, 12:29 EDT
Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

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