Resolved -
This incident has been resolved.
Apr 22, 10:47 PDT
Monitoring -
We have identified the problem and issued a fix. Please reload your session. We will continue to monitor.
Apr 22, 09:45 PDT
Update -
We are continuing to investigate this issue. Please try https://chat.olark.com in the meantime.
Apr 22, 09:31 PDT
Update -
We're aware of reports that the Olark Agent interface isn't loading at https://app.olark.com — some users are able to continue chatting by navigating directly to https://chat.olark.com in the meantime until the issue is fully resolved.
Apr 22, 07:25 PDT
Investigating -
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Apr 22, 06:57 PDT