All Systems Operational
chat.olark.com ? Operational
90 days ago
100.0 % uptime
Today
Chatbox ? Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
File Upload hosting server Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Jabber servers ? Operational
90 days ago
100.0 % uptime
Today
Operator messages ? Operational
90 days ago
100.0 % uptime
Today
Transcripts ? Operational
90 days ago
100.0 % uptime
Today
Visitor messages ? Operational
90 days ago
99.98 % uptime
Today
Visitor details ? Operational
Payment provider ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 18, 2017

No incidents reported today.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017
Incident Alerted
Resolved - File Uploads should now be available for large images. We will continue to monitor the situation. Thank you.
Aug 8, 20:04 EDT
Update - All our functionality is now stable with the exception of File Uploads, which remain in a degraded status. Specifically, large image file uploads are still unavailable. We will continue to monitor the situation and provide an update as soon as possible. Thank you for your patience.
Aug 8, 18:24 EDT
Monitoring - We show that our Dashboard is functioning back to normal. There were some temporary capacity issues that has be resolved.
We will continue to monitor the issue until we can be certain that it remains stable. Thank you for your patience.
Aug 8, 14:10 EDT
Update - We have noticed some issues with accessing our Dashboard and are currently investigating the issue and will provide an update when we have more information.
Aug 8, 13:51 EDT
Investigating - We’ve detected some unusual system activity and have notified the Olark engineers. We’ll update with more specific details soon.
Aug 8, 13:39 EDT
File Uploads are currently failing
Resolved - The image processing service that our File Upload feature uses is currently experiencing an outage. File Uploads will be unavailable for the duration of their outage. Thank you again for your patience.
Aug 8, 12:23 EDT
Investigating - We are showing that file uploads are failing at the moment. We are still currently investigating the issue and will provide an update as it becomes available. Thank you for your patience.
Aug 8, 12:06 EDT
Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017

No incidents reported.

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