Intermittent issues loading reports & transcripts

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.
Posted Jul 12, 2021 - 13:24 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 12, 2021 - 12:42 PDT

Investigating

We're investigating an issue with loading reports & transcripts. We'll update here as soon as we have additional information.
Posted Jul 12, 2021 - 12:12 PDT
This incident affected: Transcripts and Email reports.