Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.

Posted Jul 24, 2024 - 20:44 EDT

Monitoring

We experienced an issue specific to our new agent console (app.olark.com). A fix was put in place and we've now recovered - we'll continue to monitor closely and post updates here.

Posted Jul 24, 2024 - 14:51 EDT

Investigating

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Posted Jul 24, 2024 - 14:37 EDT