Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.

Posted Feb 17, 2022 - 12:54 EST

Monitoring

We've implemented a fix and the login and dashboard pages are back in service.

Posted Feb 17, 2022 - 12:40 EST

Identified

We've identified the cause of login and dashboard pages not loading and are working on a fix for the issue now.

Posted Feb 17, 2022 - 12:38 EST

Investigating

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Posted Feb 17, 2022 - 12:31 EST

This incident affected: Website.