Issues loading transcripts & dashboard

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.

Posted Dec 18, 2019 - 23:29 EST

Investigating

We've received some reports of users unable to load the dashboard or transcript pages in their accounts. We're investigating now and will update as soon as we know more.

Posted Dec 18, 2019 - 17:54 EST

This incident affected: Transcripts.