Incident Alerted
Incident Report for Olark Live Chat
This incident has been resolved.
Posted Sep 16, 2020 - 23:54 EDT
We've recovered from the chatbox and dashboard loading issue we were experiencing earlier. We're continuing to monitor this situation closely.
Posted Sep 16, 2020 - 16:26 EDT
We're still working to identify the cause of chatboxes and dashboard not loading. We'll continue to update as we have additional information.
Posted Sep 16, 2020 - 13:29 EDT
We've received reports of some chatboxes and dashboards not loading. We're investigating now and will update as soon as we know more.
Posted Sep 16, 2020 - 10:52 EDT
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted Sep 16, 2020 - 10:42 EDT
This incident affected: and Chatbox.