Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.
Posted Jun 24, 2019 - 13:03 PDT

Monitoring

We've recovered from the issue causing the message delays but will continue to investigate the cause and monitor.
Posted Jun 24, 2019 - 11:24 PDT

Update

We've received some reports of message delivery issues. We're investigating this issue now and will update as soon as we know more.
Posted Jun 24, 2019 - 11:15 PDT

Investigating

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted Jun 24, 2019 - 11:05 PDT
This incident affected: Operator messages and Visitor messages.
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