We appear to have recovered from a network issue that was causing chat disconnection and multi-client warnings in the agent console. We'll continue to monitor and update here.
Posted Jan 20, 2021 - 17:06 EST
Update
We're investigating reports of users receiving multiple log-in warnings. We'll update with more information shortly.
Posted Jan 20, 2021 - 16:12 EST
Investigating
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.