Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.

Posted Aug 03, 2020 - 16:42 EDT

Monitoring

We've implemented a fix for this issue and are monitoring the fix. Please refresh your browser if you're using chat.olark.com.

Posted Aug 03, 2020 - 15:51 EDT

Update

We've detected an issue that's keeping agents from closing chat tabs. We're working on resolution now and now and will update as soon as possible.

Posted Aug 03, 2020 - 15:28 EDT

Investigating

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Posted Aug 03, 2020 - 15:19 EDT

This incident affected: chat.olark.com.