Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.
Posted Apr 15, 2019 - 11:48 PDT

Monitoring

We're back! We've recovered and services are working as normal again. We're continuing to monitor and will give updates if anything changes.
Posted Apr 15, 2019 - 10:26 PDT

Update

We're seeing issues with agent login and dashboard loading. We're continuing to investigate and will update as soon as we know more.
Posted Apr 15, 2019 - 10:10 PDT

Investigating

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted Apr 15, 2019 - 09:38 PDT
This incident affected: chat.olark.com and Website.
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