Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.

Posted Apr 15, 2019 - 14:48 EDT

Monitoring

We're back! We've recovered and services are working as normal again. We're continuing to monitor and will give updates if anything changes.

Posted Apr 15, 2019 - 13:26 EDT

Update

We're seeing issues with agent login and dashboard loading. We're continuing to investigate and will update as soon as we know more.

Posted Apr 15, 2019 - 13:10 EDT

Investigating

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Posted Apr 15, 2019 - 12:38 EDT

This incident affected: chat.olark.com and Website.