We've detected an issue
Incident Report for Olark Live Chat
This incident has been resolved.
Posted Sep 11, 2023 - 17:09 EDT
We've identified the cause and implemented a fix. Chat behavior is back to normal but we'll continue to monitor closely.
Posted Sep 11, 2023 - 16:10 EDT
We're investigating reports of message delivery issues. We'll update here as soon as we know more.
Posted Sep 11, 2023 - 15:51 EDT
This incident affected: Operator messages and Visitor messages.