Incident Alerted
Incident Report for Olark Live Chat
This incident has been resolved.
Posted May 23, 2024 - 23:06 EDT
A fix has been implemented and systems are returning to normal. We'll continue to monitor closely.
Posted May 23, 2024 - 22:07 EDT
We're investigating issues with the new agent app ( and chatbots. We'll update here as soon as we know more
Posted May 23, 2024 - 22:02 EDT
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted May 23, 2024 - 21:52 EDT
This incident affected: Beta Olark Agent Console ( and Olark Copilot Automation Bots.