Incident Alerted
Incident Report for Olark Live Chat
Resolved
This incident has been resolved.
Posted Jan 29, 2025 - 10:21 PST
Monitoring
A fix has been implemented and we're monitoring the results.
Posted Jan 29, 2025 - 09:11 PST
Identified
We detected some issues with agent presence and have taken steps to resolve. We'll update here as we know more.
Posted Jan 29, 2025 - 07:19 PST
Investigating
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted Jan 29, 2025 - 07:06 PST