We've recovered from what appears to have been a network blip and chat is functioning as expected. We'll continue to monitor and make updates as necessary.
Posted Mar 25, 2020 - 18:10 EDT
Update
We've detected some issues with chat message delivery and other chat functionality. We're investigating now and will update as soon as we know more.
Posted Mar 25, 2020 - 17:40 EDT
Investigating
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted Mar 25, 2020 - 17:36 EDT
This incident affected: Operator messages and Visitor details.