On Thursday, 6/24/21, we were subjected to an attempted distributed denial of service attack attempt. This attempt took some of our website pages offline intermittently.
We’ve updated our tooling to automatically detect and prevent attack attempts from affecting our systems going forward.
Subscribe to updates for Intermittent issues loading olark.com via email and/or text message. You'll receive email notifications when incidents are updated, and text message notifications whenever Olark Live Chat creates or resolves an incident.