Incident Alerted
Incident Report for Olark Live Chat
This incident has been resolved.
Posted Jan 18, 2024 - 21:19 EST
We've identified and taken steps to mitigate the cause of the issues we were seeing. We'll continue to monitor closely.
Posted Jan 18, 2024 - 18:01 EST
We are continuing to investigate this issue.
Posted Jan 18, 2024 - 17:53 EST
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted Jan 18, 2024 - 17:46 EST
This incident affected: Chatbox, Operator messages, and Visitor messages.