Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.
Posted Jan 18, 2024 - 18:19 PST

Monitoring

We've identified and taken steps to mitigate the cause of the issues we were seeing. We'll continue to monitor closely.
Posted Jan 18, 2024 - 15:01 PST

Update

We are continuing to investigate this issue.
Posted Jan 18, 2024 - 14:53 PST

Investigating

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted Jan 18, 2024 - 14:46 PST
This incident affected: Chatbox, Operator messages, and Visitor messages.
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