Message delivery

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.

Posted Jun 13, 2019 - 15:21 PDT

Monitoring

We believe we've recovered from the message delivery issue but will continue to monitor.

Posted Jun 13, 2019 - 15:08 PDT

Investigating

We've received some reports of intermittent issues with chat messages being delivered. We're investigating now and will update as soon as we know more.

Posted Jun 13, 2019 - 14:43 PDT

This incident affected: Operator messages and Visitor messages.