Incident Alerted
Incident Report for Olark Live Chat
This incident has been resolved.
Posted Nov 03, 2023 - 16:43 EDT
A fix has been implemented and we're monitoring the results. Agents should be able to resume chat as normal.
Posted Nov 03, 2023 - 13:51 EDT
We're continuing to investigate delayed message delivery and data not loading in the Beta Olark Agent Console (
Posted Nov 03, 2023 - 13:44 EDT
We're investigating reports of delayed message delivery. We'll update here as soon as we know more.
Posted Nov 03, 2023 - 13:36 EDT
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted Nov 03, 2023 - 13:34 EDT
This incident affected: Operator messages, Visitor messages, and Beta Olark Agent Console (