Incident Alerted
Incident Report for Olark Live Chat
Resolved
This incident has been resolved.
Posted Jan 31, 2022 - 17:20 EST
Monitoring
Login and chatboxes are recovering and service should be back to normal. We're continuing to monitor.
Posted Jan 31, 2022 - 16:43 EST
Update
We're investigating Olark.com and chatboxes not loading. We'll update here as soon as we know more.
Posted Jan 31, 2022 - 16:19 EST
Investigating
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted Jan 31, 2022 - 16:15 EST
This incident affected: chat.olark.com and Chatbox.