Mail delivery issue

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.

Posted Jan 17, 2020 - 14:50 PST

Monitoring

Mail delivery appears to be back on track but we'll continue to monitor closely.

Posted Jan 17, 2020 - 11:47 PST

Investigating

We've received reports of email, including transcripts, password resets, and other mail, delivery issues. We're investigating and will update as soon as we know more.

Posted Jan 17, 2020 - 08:40 PST

This incident affected: Transcripts and Email reports.