Incident Alerted
Incident Report for Olark Live Chat
Resolved
This incident has been resolved.
Posted Aug 30, 2023 - 15:54 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 30, 2023 - 12:55 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 30, 2023 - 12:53 PDT
Update
We're investigating reports of chatboxes loading intermittently. We'll update here as soon as we know more.
Posted Aug 30, 2023 - 12:50 PDT
Investigating
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted Aug 30, 2023 - 12:47 PDT
This incident affected: Chatbox.