All Systems Operational

Uptime over the past 90 days. View historical uptime.
chat.olark.com ? Operational
90 days ago
100.0 % uptime
Today
Chatbox ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
File Upload hosting server Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Jabber servers ? Operational
90 days ago
100.0 % uptime
Today
Operator messages ? Operational
90 days ago
99.99 % uptime
Today
Transcripts Operational
90 days ago
100.0 % uptime
Today
Visitor messages ? Operational
90 days ago
99.99 % uptime
Today
Visitor details ? Operational
Modern Olark Agent Console (app.olark.com) ? Operational
90 days ago
100.0 % uptime
Today
Payment provider ? Operational
Slack Integration Operational
Slack Connections Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Messaging Operational
SendGrid SMTP Operational
Help Scout Help Desk API Operational
Desk API Operational
Cobrowsing ? Operational
90 days ago
100.0 % uptime
Today
Email reports Operational
Olark Mobile App (BETA) ? Operational
Olark Copilot Automation Bots Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 10, 2025

No incidents reported today.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Incident Alerted
Resolved - This incident has been resolved.
Oct 29, 21:01 PDT
Monitoring - We've taken mitigation steps and systems are recovering. We'll continue to monitor closely and update here if things change.
Oct 29, 18:28 PDT
Update - We've detected an issue with message delivery and loading transcripts and are working to identify the cause of the issue. We'll update here as soon as we know more.
Oct 29, 18:13 PDT
Investigating - We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Oct 29, 17:53 PDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025
Issues with Message Delivery
Resolved - This incident has been resolved.
Oct 27, 13:30 PDT
Update - We are continuing to monitor for any further issues.
Oct 27, 11:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 11:49 PDT
Identified - We've detected and are working to resolve issues with message delivery. We'll update here as soon as we know more.
Oct 27, 11:38 PDT
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