All Systems Operational

Uptime over the past 90 days. View historical uptime.
chat.olark.com ? Operational
90 days ago
100.0 % uptime
Today
Chatbox ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
File Upload hosting server Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Jabber servers ? Operational
90 days ago
100.0 % uptime
Today
Operator messages ? Operational
90 days ago
100.0 % uptime
Today
Transcripts Operational
90 days ago
100.0 % uptime
Today
Visitor messages ? Operational
90 days ago
100.0 % uptime
Today
Visitor details ? Operational
Beta Olark Agent Console (app.olark.com) ? Operational
90 days ago
100.0 % uptime
Today
Payment provider ? Operational
Slack Integration Operational
Slack Connections Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Messaging Operational
SendGrid SMTP Operational
Help Scout Help Desk API Operational
Desk API Operational
Cobrowsing ? Operational
90 days ago
100.0 % uptime
Today
Email reports Operational
Olark Mobile App (BETA) ? Operational
Olark Copilot Automation Bots Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Incident Alerted
Resolved - This incident has been resolved.
Mar 19, 15:49 PDT
Monitoring - A fix has been implemented and systems have returned to normal. Agents are free to log in and use the service. We'll continue to monitor closely.
Mar 19, 14:16 PDT
Identified - We've identified the cause of the issue with message delivery and working to implement a fix.
Mar 19, 13:58 PDT
Update - We're investigating issues with message delivery. We'll update here as soon as we know more.
Mar 19, 13:44 PDT
Investigating - We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Mar 19, 13:41 PDT
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