All Systems Operational

Uptime over the past 90 days. View historical uptime.
chat.olark.com ? Operational
90 days ago
100.0 % uptime
Today
Chatbox ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
File Upload hosting server Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Jabber servers ? Operational
90 days ago
100.0 % uptime
Today
Operator messages ? Operational
90 days ago
99.99 % uptime
Today
Transcripts Operational
90 days ago
100.0 % uptime
Today
Visitor messages ? Operational
90 days ago
99.99 % uptime
Today
Visitor details ? Operational
Modern Olark Agent Console (app.olark.com) ? Operational
90 days ago
100.0 % uptime
Today
Payment provider ? Operational
Slack Integration Operational
Slack Connections Operational
Slack Login/SSO Operational
Slack Notifications Operational
Slack Messaging Operational
SendGrid SMTP Operational
Help Scout Help Desk API Operational
Desk API Operational
Cobrowsing ? Operational
90 days ago
100.0 % uptime
Today
Email reports Operational
Olark Mobile App (BETA) ? Operational
Olark Copilot Automation Bots Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Incident Alerted
Resolved - This incident has been resolved.
Oct 16, 13:57 PDT
Monitoring - Systems are recovering and we're continuing to monitor closely.
Oct 16, 13:15 PDT
Update - We are continuing to investigate this issue.
Oct 16, 12:36 PDT
Investigating - We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Oct 16, 12:27 PDT
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

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