Email, transcripts and integration issues.

Incident Report for Olark Live Chat

Resolved

All of our transcript and email systems are back to normal and operational.

Posted Aug 04, 2016 - 16:54 EDT

Monitoring

We have identified the issue and made a fix. We're monitoring but services should be returning to normal.

Posted Aug 04, 2016 - 15:52 EDT

Investigating

We are noticing some delayed performance with email, transcripts and integrations. Our team is working to fix this as soon as possible.

Posted Aug 04, 2016 - 15:22 EDT