All Systems Operational
Chatbox ? Operational
Website ? Operational
Transcripts ? Operational
API ? Operational
chat.olark.com ? Operational
Jabber servers ? Operational
Visitor messages ? Operational
Operator messages ? Operational
Visitor details ? Operational
Integrations ? Operational
Stripe API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 28, 2017

No incidents reported today.

Apr 27, 2017

No incidents reported.

Apr 26, 2017

No incidents reported.

Apr 25, 2017

No incidents reported.

Apr 24, 2017
Resolved - We believe the issue with logging into the dashboard and chat console has been resolved. We're confident you should be able to log in to Olark and launch chat without any difficulty. Thanks for your patience!
Apr 24, 12:38 EDT
Monitoring - We've restarted the component that was causing the issue with accessing the Olark dashboard and chat console and it looks like things are returning to normal. We will continue to monitor the issue until we are sure the component is stable.
Apr 24, 12:15 EDT
Identified - We've identified the problem causing difficulty logging into our web services (the Olark dashboard and chat console) and we're working to resolve this problem as quickly as possible.
Apr 24, 12:07 EDT
Update - We're currently investigating reports of issues logging into our dashboard: https://www.olark.com/dashboard and the chat console: chat.olark.com. We're working to resolve this ASAP and we'll update with more info as we have it.
Apr 24, 11:33 EDT
Investigating - We’ve detected some unusual system activity and have notified the Olark engineers. We’ll update with more specific details soon.
Apr 24, 11:25 EDT
Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.