Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.

Posted Mar 20, 2017 - 14:14 EDT

Monitoring

We identified and resolved an issue with some of our servers. You should now be able to log in to Olark as normal. We will continue to monitor the situation. Thanks for your patience.

Posted Mar 20, 2017 - 11:55 EDT

Update

We’re aware of the issue preventing you accessing parts of the Olark website. We’re investigating and trying to resolve it as soon as possible. We do appreciate your understanding.

Posted Mar 20, 2017 - 11:12 EDT

Investigating

We’ve detected some unusual system activity and have notified the Olark engineers. We’ll update with more specific details soon.

Posted Mar 20, 2017 - 11:06 EDT