Incident Alerted
Incident Report for Olark Live Chat
Resolved
This incident has been resolved.
Posted 3 months ago. Dec 12, 2018 - 13:20 EST
Monitoring
We've identified the issue and we're back up and chatting as normal. Sorry for the interruption! We're confident the issue is resolved but will continue to monitor.
Posted 3 months ago. Dec 12, 2018 - 12:13 EST
Update
We're looking into reports that chat messages aren't being delivered. We'll update as soon as we know more.
Posted 3 months ago. Dec 12, 2018 - 11:50 EST
Investigating
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted 3 months ago. Dec 12, 2018 - 11:26 EST
This incident affected: Operator messages and Visitor messages.