Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved. We'll be publishing a post mortem incident report in the near future.

Posted Jan 31, 2022 - 18:44 EST

Monitoring

A fix has been implemented and services are back to normal. We'll continuing to monitor.

Posted Jan 31, 2022 - 18:29 EST

Identified

We've identified the cause of this issue and a fix is being implemented. We'll update shortly.

Posted Jan 31, 2022 - 18:21 EST

Investigating

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Posted Jan 31, 2022 - 17:56 EST