We've identified the issue and messages that were delayed in transcripts are being caught up. We don't believe any data has been lost, just delayed. We'll continue to monitor the situation and update as we know more.
Posted 22 days ago. Nov 20, 2018 - 11:41 EST
We're investigating reports that transcripts are delayed in recording messages. We're on the case and will update as soon as we know more.
Posted 22 days ago. Nov 20, 2018 - 11:26 EST
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.