Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.

Posted Jun 28, 2018 - 15:04 EDT

Monitoring

We've resolved the issue we were seeing with some customer chatboxes not loading and occasional messages not being delivered. Thanks for your patience while we identified and resolved this issue.

Posted Jun 28, 2018 - 12:48 EDT

Investigating

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Posted Jun 28, 2018 - 11:57 EDT

This incident affected: Chatbox and Visitor messages.