After monitoring this incident, we show that the issue has been resolved by our back-end provider. All Olark assets should now be accessible to our customers in the APAC region. Thank you.
Posted 7 months ago. Oct 13, 2017 - 13:09 EDT
Status updates from our back-end network providers point to this issue being resolved. We are waiting on confirmation and will update this incident once this is done. Thank you again for your patience.
Posted 7 months ago. Oct 13, 2017 - 10:55 EDT
We have had reports of degraded service in the APAC region due to ongoing issues being experienced by one of our back-end network providers. We are currently monitoring the issue and will update when there is a change in the status. Thank you for your patience.