Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.

Posted Feb 26, 2018 - 18:58 EST

Monitoring

We believe all systems are back to operating normally and will continue to monitor and provide updates.

Posted Feb 26, 2018 - 13:43 EST

Update

We've had reports of being unable to connect to the chat console or load dashboard pages. We're investigating this issue now and will update as soon as we know more.

Posted Feb 26, 2018 - 11:11 EST

Investigating

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Posted Feb 26, 2018 - 11:08 EST