Incident Alerted
Incident Report for Olark Live Chat
Resolved
Everything is back to normal.
Posted 28 days ago. Sep 19, 2018 - 20:35 EDT
Monitoring
A fix has been implemented and transcripts along with dashboard reporting are coming back online. We'll continue to monitor.
Posted 28 days ago. Sep 19, 2018 - 18:06 EDT
Update
We're investigating reports of transcripts and agent activity pages not loading properly. Stay tuned... will update as soon as we know more.
Posted 28 days ago. Sep 19, 2018 - 17:22 EDT
Investigating
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Posted 28 days ago. Sep 19, 2018 - 17:18 EDT
This incident affected: Transcripts.