Incident Alerted

Incident Report for Olark Live Chat

Resolved

This incident has been resolved.

Posted Jun 25, 2018 - 14:21 EDT

Monitoring

We've found the cause and are monitoring the fix. If you're unable to log in to Olark, please clear your browser cookies and cache and give it another go.

Posted Jun 25, 2018 - 13:06 EDT

Update

We're receiving reports of some users experiencing issues logging into the Olark dashboard and agent chat console.

Posted Jun 25, 2018 - 12:45 EDT

Investigating

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

Posted Jun 25, 2018 - 12:40 EDT

This incident affected: chat.olark.com and Website.