Backend infrastructure update

Scheduled Maintenance Report for Olark Live Chat

Completed

The scheduled maintenance has been completed.

Posted Sep 03, 2015 - 23:15 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 03, 2015 - 23:00 EDT

Scheduled

We're deploying some additional capacity. Generally we can do this without service interruption but this particular update requires us to temporarily halt message delivery. During this time operators and visitors will not be able to chat with each other. Access to the Olark website, chat transcripts, and reports should be unaffected.

Posted Sep 03, 2015 - 14:14 EDT