Restart of messaging services

Incident Report for Olark Live Chat

Resolved

All message services have returned to normal. Thanks for your patience.

Posted Oct 18, 2016 - 17:55 EDT

Monitoring

We've restarted all our services and service should be returning to normal.

Posted Oct 18, 2016 - 17:23 EDT

Investigating

We are currently restarting all Olark messaging services, and we expect a total service interruption for the next 15-30 minutes. We hope to have things back to normal as soon as possible. Thank you.

Posted Oct 18, 2016 - 17:02 EDT